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Table of Contents
SPECIAL NOTICE - ACTION REQUIRED
Upcoming Server Change - PLEASE READ
Dear Mystic User,
In readiness for the release of Mystic v1.5 and in preparation for the release of MysticPro in 2022, Esferico planned to switch the servers used to host Mystic in the first quarter, 2022. As some of you will be aware however, the current servers have been subject to a DDoS (Distributed Denial of Service) attack over the last week.
Note that this is not a threat to data (the database is stored on another, secret database server elsewhere) but is instead intended to prevent normal use of the services by bombarding the server with vast amounts of traffic. Note that Mystic is not being specifically targeted, and these attacks are often simply random. They usually subside after a few days.
As a result of this traffic however, the CGI based host that we are using has occasionally been overwhelmed and has reset itself, resulting in the [500] error page that you may have seen.
Esferico have taken the decision therefore, to introduce the new server early. It is available now at the following URL, and uses dedicated, balanced-load technology which is far better at dealing with the results of such attacks.
http://mystic.pergamonmystic.co.uk/Mystic
Both servers will remain accessible for the rest of this year but starting on 1st Oct 2021, the current Mystic web address (URL) will automatically divert you to the new server.
So, do I need to do anything?
If you are entering the Mystic URL into your browser each time that you use Mystic, probably not. This is however, highly unlikely and you probably have a favourite stored, or a desktop icon setup to start your browser and navigate to the correct location.
If you use a browser favourite
If you use a browser favourite to reach Mystic, you will need to update the favourite to the new location. The easiest way of doing this is to:
- Navigate to the new Mystic URL and add it as a favourite
- Delete the old favourite from your browser
If you have a desktop icon
If you are using a desktop icon, you will need to edit the target URL stored within it. On Windows, this can usually be done by selecting the icon with the right mouse-button to display the context-sensitive menu and then choosing to edit it. If your system is secured or otherwise maintained by an IT support staff, you may need to request them to do this instead.
Note that the new address (above) is case sensitive.
