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pergamonmystic:linkedhelp:borroworreturn [2021/10/01 14:22] admin |
pergamonmystic:linkedhelp:borroworreturn [2021/10/01 15:09] (current) admin |
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====== Mystic Help ====== | ====== Mystic Help ====== | ||
- | ==== Borrow or Return an Item ==== | + | ===== Borrow or Return an Item ===== |
{{:pergamonmystic:linkedhelp:mystichelp_opac_0003.jpg?direct&200 |}} | {{:pergamonmystic:linkedhelp:mystichelp_opac_0003.jpg?direct&200 |}} | ||
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If **[Auto-Issue]** and/or **[Auto-Return]** are enabled, the item is immediately issued of returned and the date by which the item is required back in the library is displayed. | If **[Auto-Issue]** and/or **[Auto-Return]** are enabled, the item is immediately issued of returned and the date by which the item is required back in the library is displayed. | ||
- | === If an issue fails === | + | ---- |
+ | |||
+ | ==== If an issue fails ==== | ||
If the issue failed, the reader can press the **[Explain]** button to display the detailed reason as to why the item could not be borrowed or returned - a common reason for example, is simply because the reader has too many items in their possession. | If the issue failed, the reader can press the **[Explain]** button to display the detailed reason as to why the item could not be borrowed or returned - a common reason for example, is simply because the reader has too many items in their possession. | ||
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If the issue failed because of a mis-configuration of the reader record (for example, the reader was not created with a suitable Circulation Profile, which describes the rules of borrowing books), a suitably authorised library staff user //may// be able to fix the fault automatically by first clicking **[Explain]** and the **[Fix]**. Note that in this case, the staff user will need to enter their password to allow the fix to be carried out. Once fixed, try the issue again. | If the issue failed because of a mis-configuration of the reader record (for example, the reader was not created with a suitable Circulation Profile, which describes the rules of borrowing books), a suitably authorised library staff user //may// be able to fix the fault automatically by first clicking **[Explain]** and the **[Fix]**. Note that in this case, the staff user will need to enter their password to allow the fix to be carried out. Once fixed, try the issue again. | ||
- | === Returning an item from the list === | + | ---- |
+ | |||
+ | ==== Returning an item from the list ==== | ||
Because the option is knows about the logged-in user, a list of items already in possession of the reader is displayed. If any items are overdue, the **[Due]** date displayed is clearly highlighted (usually in bright red). | Because the option is knows about the logged-in user, a list of items already in possession of the reader is displayed. If any items are overdue, the **[Due]** date displayed is clearly highlighted (usually in bright red). |